SERVICE DESCRIPTION of PRO360

Key Features

PRO360 is a fully managed mobile and web app-based service offering (Software-as-a-Service), provided by Robert Bosch Power Tools GmbH for dealers, small to large sized businesses in the construction industry, as well as professional users in the DIY sector. It provides an easy Guarantee and Service registration as well as the management of Service cases and Connectivity based control, reminder and analysis functions for Professional Bosch Power Tools. Additionally, the system offers inventory management functions across brands and is not only limited to electric power tools.

The app is connected to a cloud backend that enables users to synchronize data across devices and enhances traditional workflows.

We offer these capabilities to provide our customers with a space for clear inventory and service management, as well as support all Bluetooth® and NFC - Connectivity enabled power tools for control, reminder and tool data-based functions.

To use our offering registration and log in via a Single Key ID is necessary. Registration is free of charge. Single Key ID can also be used for other Bosch offerings, e.g. MeasureOn.

Main features include*:

  • Seamless login using your Bosch SingleKey ID.
  • Tool registration via manual input, QR code scan, or bulk upload.
  • Automatic warranty activation and tracking for all registered assets.
  • Upload purchase invoices to verify ownership and earn bonus points.
  • Asset management with notes, location tags, and project references.
  • Set maintenance reminders or assign tasks to team members.
  • Inventory management across all tools and equipment for craft and trade companies
  • Invite employees to view and manage shared company inventory
  • Use Bluetooth® and NFC to connect with Bosch-compatible tools for control and usage insights.
  • Real-time tracking of points, including expiration dates
  • Browse gift catalogs, view redemption history, and access Bosch promotions.
  • Use across devices via the responsive web version and mobile app
  • Help Center with tutorials and FAQs

* The range of available functions varies by user group—dealers, professional crafts companies, and private individuals.

** Tool usage data may vary depending on the working environment, temperature, user habits, accessories and materials used, therefore the tool usage data in this system is for reference only. Tool usage and damage may vary on the working environment, temperature, user habits, accessories and materials used, therefore the tool service/maintenance recommendations in this system are based on best practice for ordinary use and for reference only.

** First-time login requires acceptance of the updated Terms & Conditions and Data Privacy Notice (DPN).

These systems do not guarantee the accuracy, completeness or suitability of the data and accepts no liability for any failure to read messages, incorrect transmission of information, failure of individual settings or other problems resulting from usage of data in this system.

Price

Registration and use of the PRO360 offer described is free of charge.

Functionality

App Languages

German, English, Danish, Greek, Spanish, Estonian, Finnish, French, Italian, Japanese, Korean, Lithuanian, Latvian, Dutch, Norwegian, Portuguese, Swedish, Romanian, Hungarian, Albanian, Serbian, Polish, Croatian, Macedonian, Bulgarian, Slovenian, Czech, Slovakian, Georgian, Turkish, Ukrainian, Vietnamese, Thai, Indonesian, Simplified Chinese, Traditional Chinese, Hindi

Internet Connection

Internet connection is required to download the Mobile app as well as to use the full functionality of the services. Without an internet connection, it is not possible to synchronize data and view the data on the web application.

PRO360 Mobile App can also be used in offline mode while logged in. However, the data will not be stored in the cloud and saved locally on the mobile device (smartphone).

System Requirements

Smart phones

The mobile app is available on Google Play and the Apple App Store. Other operating systems are not supported.

Supported devices are Bluetooth®-enabled,

  1. Android smartphones 7 or later
  2. iOS devices iOS 12 or higher